Shipping Policy

Thank you for purchasing TOPABYTE products.

 

About Shipping Fee

For orders under $25, we charge a shipping fee of $3.99.
For orders over $25 USD (inclusive), you will enjoy free shipping.

 

Available delivery areas:
United States, Canada, Mexico

United Kingdom, Germany, France, Spain, Italy, Austria, Belgium, Czechia, Denmark, Netherlands, Norway, Poland, Portugal, Sweden, Romania, Switzerland, Hungary, Greece, Finland, Ireland, Croatia, Iceland, Luxembourg, Latvia, Slovenia, Bulgaria, Estonia

Australia, New Zealand

 

Delivery Time = Processing Time + Shipping Time

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after we receive the order information.
After you place an order, there will be an email to confirm whether the product you ordered is the accessory you want.
Once the order is processed and sent out, returns and address changes will no longer be supported. So please make sure the product you ordered is correct.

Shipping Time

1. Ship to US

Shipping to the US takes approximately 5-8 business days (excluding weekends and holidays) to final destination after your order is processed.

2. Ship to Canada, Mexico

It takes approximately 8-10 business days (excluding weekends and holidays) to final destination after your order is processed.

3. Ship to United Kingdom, Germany, France, Spain, Italy

It takes approximately 3-5 business days (excluding weekends and holidays) to final destination after your order is processed.

4. Ship to Austria, Belgium, Czechia, Denmark, Netherlands, Norway, Poland, Portugal, Sweden, Romania, Switzerland, Hungary, Greece, Finland, Ireland, Croatia, Iceland, Luxembourg, Latvia, Slovenia, Bulgaria, Estonia

It takes approximately 3-8 business days (excluding weekends and holidays) to final destination after your order is processed.

5. Ship to Australia, New Zealand

It takes approximately 6-10 business days (excluding weekends and holidays) to final destination after your order is processed.

6. Ship to Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Macao SAR

It takes approximately 3-5 business days (excluding weekends and holidays) to final destination after your order is processed.

7. Ship to Israel, United Arab Emirates, Qatar, India, Indonesia, Türkiye, Saudi Arabia

It takes approximately 3-10 business days (excluding weekends and holidays) to final destination after your order is processed.

Tracking: Once your order has shipped, you will receive a notification email from TOPABYTE with a tracking number. We support tracking package status: https://www.17track.net

Shipping Providers & Carriers: 4PX/YANWEN/YunEXpress/SFC/DPD/DHL/Fedex/USPS

 

About Shipping Tax

The shipping fee you pay without tax. We are not responsible for fines due to customs violations. Therefore, before purchasing, customers should check in advance whether the local area allows the import of this product.

 

After-Sales Service

We will send out the package after checking that the product is in good condition. If you find the product is damaged due to problems during transportation after receiving the package, please contact us within 24hrs after the package is delivered. You'd better take an unboxing video and provide pictures that can reflect the problem for us to confirm and deal with.

Customer Service: cs@topabyte.com

Tel. +86 147 4954 8867