Return & Refund Policy

Return Terms

We have a 30-day return policy. If the product you receive has any quality problems or damage within 30 days, you need to provide a clear unpacking video and pictures that can reflect the problem, and contact customer service to deal with it.
*We will not process orders older than 30 days.

If your item is damaged or defective due to shipping issues, please email us clear pictures or videos of the damaged item along with your order number within 7 days of delivery. Once we receive your information, we will file a claim with the carrier and arrange a new replacement or refund within 3 business days.

To be eligible for a return, your item must be in the same condition as it was received: unworn or unused, with a tag or tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, please contact us promptly. Items returned to us without first requesting a return will not be accepted.

Damage & Problems

Please check your order after receiving it and contact us immediately if the item is defective, damaged or you have received the wrong item. Please provide a video or photo to show our support staff the problem. We will reply promptly and solve your problem. Returned products must be unused and in their original packaging. Upon receipt of a returned item, we may issue a new item or issue a refund.

Refund (If applicable)

We will notify you once we receive and inspect the return. Upon receipt of the item in condition, we will issue a refund via the same method as your original payment.


Contact us if you have return or refund requirement.

Customer Service:

Tel. +86 147 4954 8867